FAQ (Frequently Asked Questions)
Here are answers to some of the common questions our customers ask:
1. Do you sell genuine and original components?
Yes. All our products are 100% genuine, sourced from trusted suppliers and manufacturers.
2. How long does delivery take?
Inside Dhaka: 24–48 hours
Outside Dhaka: 2–5 working days depending on courier service
3. Do you offer Cash on Delivery?
Yes, COD is available for selected items and locations. Availability will be shown during checkout.
4. Can I return or replace a product?
Yes. If your item is defective, damaged, or incorrect, we provide easy returns and replacements. Contact support within 48 hours of receiving the product.
5. Do you provide guidance for school or university projects?
Absolutely. We help with:
Component selection
Wiring & setup
Basic configuration
Troubleshooting
6. Do you provide bulk or institutional supply?
Yes. We work with schools, colleges, universities, clubs, and industries. Bulk order discounts are available.
7. How can I contact support?
You can reach us through:
Phone
Email
Facebook Page
Website chat/support form
Support hours: 10 AM – 10 PM, every day.